Full job descriptionClaims Handler
Red Recruitment is recruiting a Claims Handler to join a growing team in Bristol, providing claims management services.
This is an excellent opportunity for someone with previous claims handling experience and strong technical knowledge to join a supportive and collaborative team.


Benefits and Package for a Claims Handler:
*Salary: Competitive, depending on experience

*Location: Bristol, with occasional travel to London

*Supportive, inclusive and collaborative working environment

*Working for a large and highly respected firm

*Workplace pension

*Generous annual leave allowance



Key Responsibilities of a Claims Handler:
*Manage a caseload of professional indemnity claims from initial notification through to resolution

*Review policy coverage, investigate claims and assess their merits and potential value

*Support insured professionals in responding appropriately to complaints and claims

*Negotiate settlements within delegated authority limits, ensuring fair and commercially sound outcomes

*Proactively manage claims to avoid unnecessary litigation and control costs

*Maintain accurate and complete records on the electronic case management system

*Prepare reports for insurers and support monthly and ad hoc reporting requirements

*Meet internal and insurer service standards, KPIs and quality assurance requirements

*Apply insurers’ reserving policies and identify trends or risks requiring escalation

*Build effective relationships with insurers, insured professionals and external suppliers



Key Skills and Experience of a Claims Handler:
*Previous claims handling experience with a strong grounding in technical claims knowledge

*Excellent communication and relationship-building skills

*Strong organisational skills, with the ability to manage a caseload and meet deadlines

*A proactive and commercially aware approach to resolving claims

*Excellent attention to detail and a commitment to maintaining accurate records

*Ability to work collaboratively within a supportive team

*Commitment to professional development and keeping industry knowledge up to date

If you have relevant claims handling experience and are interested in this opportunity, please apply now!
Red Recruitment (Agency)