Full job descriptionWe are seeking an an experienced Receptionist & Admin Assistant in High Wycombe. Please see further detail below.
*Pay: £14.25 per hour PAYE (including holiday pay)
*Contract: 3 months temporary, with the opportunity to become permanent
*Shifts: Rotating shifts, including weekdays and weekends
*Hours: 8am–4pm, 12pm–8pm and 1:30pm–9:30pm
*Location: High Wycombe, HP11
About the RoleWe are looking for an experienced, professional and friendly Receptionist & Admin Assistant to join a housing team in High Wycombe.
You will be the first point of contact for residents, visitors and staff, providing excellent customer service while supporting the day-to-day running of the housing service.
Key Responsibilities*Welcome residents and visitors, answer calls and respond to enquiries.
*Provide administrative support and maintain accurate records.
*Process cash and card payments, hostel charges and bookings.
*Assist with housing administration, referrals and Housing Benefit records.
*Maintain confidentiality and help ensure building safety and security.
*Handle enquiries professionally and escalate complaints or concerns when necessary.
Requirements*Experience in reception, administration or customer service.
*Good communication, IT and organisational skills.
*Confidence handling payments and confidential information.
*A professional, reliable and flexible approach.
*Ability to work rotating shifts, including weekends and bank holidays.
*Commitment to treating residents and visitors with dignity and respect.
An enhanced DBS check is required.