Full job descriptionIT Support Technician - Contract
Location: Amersham
Salary: £200-£250 per day (Inside IR35)
Contract: Initial 3 Month Contract
Working Pattern: Fully onsite
Sector: Independent Education - Enhanced DBS required / on the update service
The Role
We are recruiting for an IT Support Technician to join the internal IT team of a well-established independent school in Amersham.
This is a varied, hands-on position covering day-to-day IT support, hardware, systems, networking and project work.
Working closely with the IT Manager and wider IT team, you’ll support staff and pupils across a busy IT environment. This is a great opportunity for someone who enjoys being an IT all-rounder and wants exposure to different areas of technology rather than being limited to one particular area.
What You’ll Be Doing
* Providing day-to-day IT support to staff and pupils.
* Troubleshooting hardware, software and network issues.
* Supporting Windows laptops and desktops, Chromebooks and iPads.
* Managing users, accounts and devices across Microsoft 365, Active Directory and Intune.
* Supporting Windows Server and Hyper-V environments.
* Assisting with Cisco Meraki networking and Wi-Fi.
* Setting up, configuring and maintaining laptops, desktops and other IT equipment.
* Supporting classroom technology, interactive displays and AV equipment.
* Carrying out hardware repairs, upgrades and general maintenance.
* Managing helpdesk tickets and responding to user requests.
* Supporting printers and other technology across the site.
* Assisting with new device deployments and technology rollouts.
* Getting involved with IT upgrades, infrastructure improvements and wider projects.
* Working alongside the IT team to ensure systems and technology run smoothly across the school.
What We’re Looking For
* Previous experience within an IT Support, IT Technician, IT Engineer or similar technical role.
* Good knowledge of Windows desktops and laptops.
* Experience with Microsoft 365 and Active Directory.
* Good general networking knowledge.
* Strong hardware and software troubleshooting skills.
* Any exposure to servers, virtualisation or cloud technologies would be beneficial.
* Confident communicating with users with different levels of technical knowledge.
* A proactive, hands-on approach to problem solving.
* Comfortable working independently as well as part of a small IT team.
* Someone who enjoys variety and is happy getting involved across different areas of IT.
Previous experience within education or a school environment would be beneficial but isn’t essential. Candidates coming from an MSP, internal IT team or similarly varied technical environment would also be well suited.