Full job descriptionKey Account Administrator


Northampton - onsite


£30,000 to £34,000


Company Profile


A fabulous opportunity to join an expanding consumer business. With another record-breaking year and lots of growth plans ahead, this is a new role and opportunity to join a small team supporting the Sales Representatives, working alongside the customer service team. This is a varied role covering all aspects of support.


What’s on offer?


*Working hours at 9am to 5pm Monday to Friday
*25 days holiday plus bank holidays
*Free products and product discount
*Free onsite parking, also accessible by public transport
*Full training and development


What will you do as a Key Account Administrator


*Provide day-to-day administrative support to Key Account Managers
*Process customer purchase orders, monitor order status and ensure orders are delivered accurately and on time
*Act as a key point of contact for major retail customers, responding to queries and resolving order or delivery issues
*Prepare weekly and monthly sales reports, tracking sales performance, customer KPIs, promotional activity and product performance
*Maintain accurate pricing, product listings, customer portals and retailer systems
*Monitor outstanding orders, delivery performance and customer service levels


What will you need to be a Key Account Administrator


*Previous experience within Sales Administration, key account management of customer service
*Happy to be based onsite 5 days a week and be a driver with own transport
*Confident dealing with customer and support Sales Reps previously
*FMCG or Retailer experience would be an advantage
*Use Excel to an intermediate level and have used Sage
*Goes above and beyond for customers and commercial aware of business impact


Job Number 11424