Full job description

Quality & Operational Support Coordinator
£17.00 per hour | Newcastle upon Tyne | 6-Month Contract | Inside IR35
Start Date: 23rd November 2026
We are looking for an organised and detail-focused Quality & Operational Support Coordinator to join a busy operational team supporting a major UK banking client.
This is an excellent opportunity for someone with a background in administration, quality assurance, compliance or operational support.
The role is initially for 6 months, with the potential to become permanent.
Key Responsibilities
* Maintain quality documentation, records and procedures.
* Support internal audits and compliance checks.
* Monitor and track actions through to completion.
* Prepare reports and management information.
* Identify and escalate any issues or inconsistencies.
* Support quality improvement and governance activities.
* Provide general administrative and operational support.
What We’re Looking For
* Previous experience in administration, quality, compliance or operational support.
* Excellent organisational skills and attention to detail.
* Good working knowledge of Microsoft Excel and Word.
* Strong communication skills.
* Ability to manage workloads and meet deadlines.
* A proactive, reliable and professional approach.
Desirable: Experience in quality assurance, internal auditing, document control or ISO 9001 environments.
Interested?
If you are an organised and motivated individual looking for your next opportunity in Newcastle, we would love to hear from you. Apply today for immediate consideration!