French Speaking Customer Service Administrator
other jobs Euro London
Added before 3 hours
- England,South West,Devon,Exeter
- Full Time, Permanent
- £24,500 per annum
Job Description:
Full job descriptionFrench Speaking Customer Service Administrator
Location: Exeter, Devon – Hybrid Working
Salary: £24,500 per annum
Contract: Permanent, Full-Time
Hours: 35.25 hours per week
We are recruiting for a French Speaking Customer Service Administrator to join an established international business based in Exeter.
This is a varied position combining B2B customer service, sales administration and order management. You will be responsible for supporting French-speaking customers, processing orders and ensuring deliveries and customer enquiries are handled efficiently.
The Role
*Process customer orders, credits and pricing adjustments accurately
*Manage customer enquiries and resolve issues in a timely manner
*Monitor deliveries, backorders and product availability
*Maintain strong relationships with customers and internal departments
*Liaise with logistics and sales teams to ensure smooth order fulfilment
*Handle customer complaints and provide effective solutions
*Maintain accurate customer records and update internal systems
*Support sales reporting and general administrative activities
About You
*Fluent French and English, both written and spoken – essential
*Previous B2B customer service or sales administration experience
*Excellent communication and organisational skills
*Strong attention to detail and ability to manage multiple tasks
*Confident using Microsoft Office, particularly Excel and Outlook
*Comfortable working with customer orders, enquiries and deadlines
*Proactive, adaptable and able to work independently or as part of a team
*Experience with SAP or other ERP systems would be advantageous but is not essential
What’s on Offer
*Hybrid working with flexibility to work from home
*25 days’ annual leave, increasing with service
*Up to 70% staff discount
*Pension scheme with up to 6% employer matching
*Option to buy or sell annual leave
*Early finish on Fridays
*Cycle to Work Scheme and additional employee benefits
This is a fantastic opportunity for a French-speaking professional with a background in customer service or sales administration to join an established international business.
If interested, please apply today.
Location: Exeter, Devon – Hybrid Working
Salary: £24,500 per annum
Contract: Permanent, Full-Time
Hours: 35.25 hours per week
We are recruiting for a French Speaking Customer Service Administrator to join an established international business based in Exeter.
This is a varied position combining B2B customer service, sales administration and order management. You will be responsible for supporting French-speaking customers, processing orders and ensuring deliveries and customer enquiries are handled efficiently.
The Role
*Process customer orders, credits and pricing adjustments accurately
*Manage customer enquiries and resolve issues in a timely manner
*Monitor deliveries, backorders and product availability
*Maintain strong relationships with customers and internal departments
*Liaise with logistics and sales teams to ensure smooth order fulfilment
*Handle customer complaints and provide effective solutions
*Maintain accurate customer records and update internal systems
*Support sales reporting and general administrative activities
About You
*Fluent French and English, both written and spoken – essential
*Previous B2B customer service or sales administration experience
*Excellent communication and organisational skills
*Strong attention to detail and ability to manage multiple tasks
*Confident using Microsoft Office, particularly Excel and Outlook
*Comfortable working with customer orders, enquiries and deadlines
*Proactive, adaptable and able to work independently or as part of a team
*Experience with SAP or other ERP systems would be advantageous but is not essential
What’s on Offer
*Hybrid working with flexibility to work from home
*25 days’ annual leave, increasing with service
*Up to 70% staff discount
*Pension scheme with up to 6% employer matching
*Option to buy or sell annual leave
*Early finish on Fridays
*Cycle to Work Scheme and additional employee benefits
This is a fantastic opportunity for a French-speaking professional with a background in customer service or sales administration to join an established international business.
If interested, please apply today.
Job number 4278205
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