Full job descriptionTemporary Scheme Manager
Location: Norwich
Contract: Temporary, 12 Weeks
Salary: From £25,179 per annum (pro rata) - negotiable depending on experience
Hours: Full Time
Driving Requirement: Essential - access to a vehicle and ability to travel between schemes and appointments
Make a Difference Every Day
We are seeking a dedicated and organised Temporary Scheme Manager to join our LiveSmart team in Norwich for a 12-week assignment. This is a rewarding opportunity to support residents living within our sheltered housing community and help ensure a safe, welcoming, and well-maintained environment for people aged 55 and over.
The successful candidate will play a key role in delivering excellent customer service, maintaining building safety, and supporting residents’ wellbeing.
Key Responsibilities
As Scheme Manager, your duties will include:
*Conducting daily resident welfare calls and managing no-response procedures
*Carrying out pull cord alarm checks
*Completing smoke alarm and safety equipment checks
*Scanning and maintaining resident review documentation
*Being a key holder for the scheme and ensuring building security
*Acting as the first point of contact for residents, visitors, and contractors
*Facilitating contractor access for repairs, servicing, and planned maintenance works
*Monitoring communal facilities, including laundry rooms and shared areas
*Conducting regular building inspections to identify maintenance and safety issues
*Raising repair requests and coordinating contractor attendance
*Monitoring cleaning standards within communal areas
*Supporting residents with rent account enquiries and signposting where appropriate
*Completing water testing and health & safety compliance checks
*Carrying out emergency lighting and firefighting equipment testing
*Supporting fire safety compliance and coordinating fire risk assessment actions
About You
We are looking for someone who:
*Has experience working in housing, facilities management, property services, customer service, or a similar environment
*Is confident working independently and managing multiple priorities
*Possesses excellent communication and organisational skills
*Has a strong focus on customer service and resident wellbeing
*Demonstrates a proactive approach to health and safety
*Is IT literate and comfortable maintaining accurate records
*Holds a full driving licence and has access to a vehicle for work purposes
Please apply online or contact Maxine or Andrea at Reed Norwich,