Full job descriptionService Administrator
Location: Exeter
Salary: £26,000 - £30,000 DOE
Job Type: Full-Time, Permanent
The Opportunity
Are you an organised and customer-focused professional looking for a varied office-based role?
We are recruiting for a Service Administrator to join a busy and growing Exeter-based business. Acting as the link between customers, engineers and internal teams, you’ll play a key role in ensuring service requests are managed efficiently, and customers receive a first-class experience.
This is an excellent opportunity for someone who enjoys building relationships, solving problems and keeping operations running smoothly.
What You’ll Be Doing
*Acting as the first point of contact for customer enquiries
*Coordinating service appointments and engineer schedules
*Managing service requests from initial enquiry through to completion
*Liaising with customers to provide updates and resolve queries
*Processing job information and maintaining accurate records
*Preparing service paperwork and documentation
*Working closely with colleagues across different departments
*Supporting the delivery of excellent customer service at all times
What We’re Looking For
*Previous experience within administration, customer service or coordination
*Excellent communication and relationship-building skills
*Strong organisational abilities and attention to detail
*Ability to prioritise and manage a busy workload
*A positive, proactive approach to work
*Confident using Microsoft Office and internal systems
*Experience within a service, facilities, maintenance or scheduling environment would be beneficial but is not essential
What’s On Offer
*£26,000 - £30,000 DOE
*On-site parking
*Friendly and supportive team
*Stable, full-time permanent position
*Career development opportunities
*Varied and rewarding role
*Growing and successful business
*Immediate start available
About the Company
Our client is a well-established business with a strong reputation for delivering exceptional service to its customers. Due to continued growth, they are looking to strengthen their support team with the addition of a Service Administrator who can help ensure the smooth running of their day-to-day operations.
Apply Today
To discuss this opportunity prior to application, please call Georgia or Georgie on .
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