Full job description Job title : Station Garage Škoda Horsham Sales Executive Apprenticeship
Vacancy ID : 14242
Investor Group : Station Garage
Site : Station Garage ŠKODA Horsham
Postcode : RH12 3LP
Recruitment Advisor : Lyndsay Wainwright
Recruiter email :
Hourly rate : 8
Specialism : Sales Executive Apprenticeship
Programme Name : Customer Service Specialist Standard (Level 3)
Anticipated Interview Date : 2026-11-09 00:00:00
Anticipated start date : 2026-12-01 00:00:00
Employer description : ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.
Job description :
Every day is different within the Sales department. As a Sales Executive apprentice, some of your duties will include:
*Answering customers’ eMobility queries and concerns and redirecting more complex questions to a relevant person.
*Explaining the benefits of and motivation for investing in eMobility from the perspective of customers,
*Offering a suitable electrified vehicle based on the customer needs
*Explain customer related information about the main components of an EV in an easy-to-understand way
*Provide consultations to customers on EV batteries and battery charging
*Explain, consult and sell battery charging at home via wallboxes prior car delivery,
*Using the dealership internal systems and ordering system utilized in their relevant market,
*Explain to customers vehicle production and delivery timeline for each ordered vehicle to the customer
*Provide a customer-oriented product experience and explain to a customer the full financial impact and benefits of owning and using a car,
*Negotiate with customers during the sale of a vehicle
*Drawing up a new vehicle offers including, e.g. insurance, financing, trade-in, accessories, date of delivery for a vehicle ordered from the factory
*Collaborating and communicating with the wider team including workshop and management to deliver an amazing customer experience.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic vehicles. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Sales Executive.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
Training provided:
Training will be delivered using a combination of virtual classroom, remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.

Qualifications Received
On successful completion of the 18 month apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation):
*Customer Service Specialist Level 3

Brief Overview of the Vacancy : Our Sales Executives are responsible for communicating with customers to sell cars, services and accessories, consulting on car technologies, and supporting customers in all phases of the sales and purchase process in a systematic and qualified manner.
Qualifications required : Minimum entry requirements

GCSE grades 9 – 4 (A – C) or equivalent in English, maths and one other subject.

In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, maths and one other subject.
’Equivalent’ grades include:
• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
• Core Skills (Scotland)
We accept predicted grades and conditional offers can be made based on predicted grades.
Personal Qualities : Our ideal candidate will be able to demonstrate skills in customer service and communication. You should be someone who pays attention to detail and is committed to completing an 18 months training programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer Service
• Interest in sales
Things to consider : As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic.

English and maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and maths by exception and as such the entry grade criteria as advertised still applies.

The closing date for this vacancy is 2nd November and interviews are expected to be held week commencing 9th November We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.<