Premier Estates Jobs

Premier Estates is a nationally recognised residential property management company operating across England and Wales. Established in 1998, we have built a reputation for high standards, strong customer service and professional, transparent management of residential and mixed use developments.We manage a large and diverse portfolio, ranging from city centre landmark schemes with leisure, retail and commercial elements, through to modern apartment developments, retirement living, historic mill and country house conversions including Grade I and Grade II listed buildings, affordable housing, and large landscape and public open space schemes. We also support sustainable developments, including zero carbon schemes. This breadth of work means our teams gain exposure to a wide variety of buildings, resident needs and operational challenges.At Premier Estates, we believe excellent property management is built on four core pillars.Site standards are fundamental. Our Estates Managers take pride in the developments they manage, maintaining exceptionally high standards and taking responsibility for all aspects of service delivery. We aim to add a personal touch, using trusted and local contractors where possible to ensure quality workmanship and strong relationships.Safety and security are always at the forefront. The safety of residents is paramount, and we take a proactive approach to meeting and exceeding health and safety requirements. With legislation continuing to evolve, we focus on strong compliance, clear reporting and consistent operational oversight.Custodianship of funds is central to how we work. Service charge monies are held in designated trust accounts for each development. We manage client funds with care, seeking value for money, obtaining multiple quotes for larger items of expenditure, and ensuring costs are comparable and proportionate. We also support long term financial planning, including capital expenditure forecasting, so developments are prepared for future needs.Communication underpins everything. We believe that honest, transparent and consistent communication is essential to successful property management. We keep residents and leaseholders informed, providing updates on inspections, planned works, financial matters and repairs. We aim to be clear, responsive and professional, helping residents feel confident in the service being delivered.Premier Estates became part of the Odevo Group at the end of 2021. Odevo was created to improve the experience of property management through better technology and customer service, and Premier Estates is proud to be part of a growing group with shared expertise, scale and ambition.We are committed to professional excellence and compliance. We are a member firm of The Property Institute and adhere to strict professional standards and codes of conduct. We are also members of The Property Ombudsman, providing clients and customers with access to independent redress if needed.Ultimately, Premier Estates exists to ensure the homes within our care are managed and maintained to the highest possible standards. We deliver this through knowledgeable teams, strong operational governance, a passion for customer service and a culture that values professionalism, responsibility and continuous improvement.