To be responsible for the effective and efficient inspection of accommodation provided by the Council to those in housing need in order to ensure compliance with safety requirements
Main purpose of post
To be responsible for the effective and efficient inspection of accommodation
provided by the Council to those in housing need in order to ensure compliance with
safety requirements and monitor standards of repairs and maintenance.
To carry out tenancy checks, noting changes in circumstance, nuisance, complaints,
requests for transfer etc and liaise with colleagues in the Tenancy Sustainment,
Housing Support and Lettings teams as appropriate in order to ensure that the
tenant and landlord are given support to resolve any issues.
Key Accountabilities
1. Responsible for the inspection of accommodation units as required, ensuring that
they meet with required standard and are free of hazards under Housing Health
and Safety Rating System, liaising with Environmental Health Officers as
2. Responsible for ensuring that all appropriate standards are met and various
certifications are provided for gas and electrical installations, energy efficiency
3. Prepare condition surveys, specifying appropriate remedial works to remove or
reduce hazards and negotiate improvements with landlords/provider/repairs team.
4. Monitor progress on repair issues and liaise with landlord/ provider/repairs team
to ensure repair items are attended to.
5. Liaising with the Lettings Negotiators where necessary to ensure properties are
let in the swiftest time possible and any repair issues are deal with.
6. Maintain and monitor safety certificates ensuring that they are all valid and in
date. Update records to reflect this, and arrange for new ones where required.
7. To ensure all paperwork is completed accurately and in a timely manner,
according to council procedure.
8. Carry out accompanied lettings with prospective occupants as required by the
Team manager, and ensure that all aspects of the accommodation are conveyed and monitor standards of repairs and maintenance
Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience.
Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants, including benefits.
To have a good and practical knowledge of property standards, health and safety issues, regulations and legislative requirements including local policies and best practice.
Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment.
Experience of working in a service within a pressurised and high profile environment within a multi-disciplinary team, providing a quality service.