Our client is a fantastic, family run, pharmaceutical distribution company based near Earls Court.
You will be part of a friendly, longstanding team who are looking to welcome and nurture their newest member.
This role is perfect for a highly organised team player who’s confident with numbers and speaking to clients.
JOB TITLE: Client Account Administrator
JOB TYPE: Full-time, Permanent
COMPANY TYPE: International Pharmaceutical Distributor
SALARY: £28,000
HOURS: Monday to Friday 9:00am - 5:30pm
LOCATION: Earl’s Court, London
CULTURE: Friendly, hard-working, collaborative team
Responsibilities/Duties
You will be working as part of the Customer Services team, with duties to include:
* Processing and tracking orders
* Confidently liaise with customers and sales team.
* Liaise with distribution partner to ensure that orders are delivered promptly.
* Process all customer claims, returns and credits.
* Some stock control responsibilities including reconciliation
* Provide support to Commercial team function.
Skills and Experience
* Previous experience within customer service roles - preferably office based
* Good written and spoken English.
* Good numeracy skills
* Good interpersonal skills.
* Computer literate, proficient with Word, Excel and databases.
* Professional telephone manner.
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