An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford.
As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines.
Job Type: Permanent position
Location: Wallingford, office based
Salary: £45,000 - £55,000 (depending on experience)
Working Hours: Monday - Friday, 9AM - 5.30PM
As the Digital Systems Manager, you will be responsible for:
* Leading and mentoring a team of digital system administrators.
* Actively manage workflows, ensuring efficient and well-coordinated implementation.
* Provide technical expertise and guidance to the team in solving complex challenges.
* Stay abreast of industry trends and advancements in digital systems.
* Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment.
* Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development.
* Collaborate with clients and cross-functional teams to ensure seamless integration and customisation.
* Implement and enforce quality assurance processes to deliver error-free solutions.
* Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce.
* Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency.
* Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance.
* Conduct thorough testing and validation of all digital systems to maintain optimal performance.
* Maintain clear and organised documentation to facilitate ongoing support and future enhancements.
The successful candidate will have the following related skills / experience:
* Experience in an IT setting is essential.
* Proven experience in managing digital systems and leading teams.
* Strong project management skills, with a focus on delivering results within established time lines.
* Excellent communication and interpersonal skills for effective collaboration with clients and team members.
* In-depth knowledge of SaaS solutions and white-labeling processes.
* Proficiency in SQL, HTML, CSS, XML, and JSON.
* Familiarity with Salesforce CRM.
* Extensive exposure to SaaS platforms.
* Must be willing to work variable
* Several years previous Customer Service or IT Support is a
* Ability to thrive in a dynamic and fast-paced environment.
* Exceptional communication skills, both written and verbal.
* Strong analytical and problem-solving skills to address complex challenges.
**Please note this is an office based position**