This is a fantastic opportunity for someone who is looking for a new challenge within the travel industry and to further their customer service experience with a travel company based in South Essex.

The successful candidate must have experience of working in a customer service environment, with excellent communication and organisational skills.
JOB DESCRIPTION:
* Dealing with all customer queries by telephone, email and on occasion, face to face.
* Ensure correct information is passed on to passengers.
* Action cancellations / amendments to bookings
* Issuing documentations to passengers, such as ticketing, pre travel information, itinerary change letters etc.
* Entering passenger information onto our in house booking system correctly.
* Taking payment from passengers.
SKILLS REQUIRED:
* Previous experience within a the travel industry or customer service environment
* Pleasant & professional telephone manner.
* Effective Sales skills.
* Excellent communication and organisational skills.
* Good command of the English language both written and verbal
* Team Player
* Self-starter with own initiative
THE PACKAGE:
* The successful candidate can expect a starting salary
* Excellent company benefits
* Hybrid working - 3 days form home
HOURS:
Monday - Friday: 9:00 - 17:30 & 1 Saturday every 5/6 weeks 9:00 - 17:00 (with a day in lieu)
INTERESTED?
If you have the relevant skills and experience, please follow the instructions to apply now.