Internal Sales Team Leader
other jobs Quarsh
Added before 5 hours
- England,West Midlands
- full-time
- £30,000 - £35,000 per annum
Job Description:
We are seeking an Internal Sales/ Customer Service Team Leader for our client based in Hollywood, Birmingham!
Join a family-run manufacturing firm with more than 75 years’ experience, spanning three generations!
Our clients company was originally founded to reuse corrugated boxes after WW2 - staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials.
Be a part of a company with a real commitment to environmental awareness.
Key Responsibilities:
* Proactively contacting customers to further sell different products
* Oversee the complete customer journey
* Plan, execute and analyse sales and marketing campaigns
* Lead existing customer service team to aid in strengthening existing working practices
* Support product enquiries
* Develop best solutions for customers
* Process orders
* Manage customer accounts
* Monitoring customer feedback
* Examine feedback performance data to aid in departmental improvements
* Liaise with the Purchasing, Design, Production and Warehouse departments to ensure excellent customer service
Skills and Qualifications:
* Previous experience in customer service, internal sales or B2B marketing beneficial
* Previous experience in technical sales
* Self-motivated, confident in using own initiative
* Able to motivate others - leadership skills
* Strong organisational skills
* Able to handle multiple tasks and adhere to deadlines
* Strong communication skills
* Problem solving skills
Join a family-run manufacturing firm with more than 75 years’ experience, spanning three generations!
Our clients company was originally founded to reuse corrugated boxes after WW2 - staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials.
Be a part of a company with a real commitment to environmental awareness.
Key Responsibilities:
* Proactively contacting customers to further sell different products
* Oversee the complete customer journey
* Plan, execute and analyse sales and marketing campaigns
* Lead existing customer service team to aid in strengthening existing working practices
* Support product enquiries
* Develop best solutions for customers
* Process orders
* Manage customer accounts
* Monitoring customer feedback
* Examine feedback performance data to aid in departmental improvements
* Liaise with the Purchasing, Design, Production and Warehouse departments to ensure excellent customer service
Skills and Qualifications:
* Previous experience in customer service, internal sales or B2B marketing beneficial
* Previous experience in technical sales
* Self-motivated, confident in using own initiative
* Able to motivate others - leadership skills
* Strong organisational skills
* Able to handle multiple tasks and adhere to deadlines
* Strong communication skills
* Problem solving skills
Job number 1148195
metapel
Company Details:
Quarsh
Company size: 20–49 employees
Industry: Recruitment Consultancy
At Quarsh we act as the complete recruitment and retention function of our clients’ businesses.Most importantly, we take away the recruitment he...