Full job description

We have an opportunity for a Customer Support Advisor to join our team in Newbury.


This is a full time, permanent term role with a mix of home and office working.


The Role:
As a Customer Support Advisor in our Customer Management Centre you’ll be providing administrative responses to our customers queries. Taking responsibility for resolving them in a timely and efficient way, collaborating with colleagues across the business.


This is a varied and busy role where you will be delivering the best possible outcome for our customers.


What we are looking for:
*Strong administration skills

*Great customer service and the ability to actively listen

*We need you to have good computer skills as we use multiple systems

*The ability to turn a problem in to a solution

*Empathy and a passion for helping people

*The ability to connect and communicate with colleagues across the business



If this sounds like the right opportunity for you, we’d love to hear from you. Apply now!